Roles and Responsibilities:
- Project Management: Exercise diligent oversight over the
end-to-end project delivery process, meticulously ensuring
projects are delivered on time, within budget, and in full
compliance with the defined scope, while consistently
meeting and upholding the highest quality standards,
- Support Service Management: Assiduously supervise the
support service delivery process, meticulously ensuring
timely and impeccable service delivery within the designated
scope, agreed SLAs, and unwaveringly upholding the highest
quality standards,
- Quality Assurance Management: Assuring and maintaining
adherence to rigorous quality standards and processes
throughout the entire project delivery lifecycle,
- Team Leadership: Exemplify exceptional leadership while
mentoring a diverse team of project managers, support
services managers, QA managers, and UX/UI managers,
fostering a culture of collaboration and excellence,
resulting in outstanding performance,
- Risk Management: Demonstrate astute risk management skills
by meticulously identifying potential project risks and
adeptly implementing strategic mitigation strategies to
minimize any disruptions throughout the project lifecycle,
- Budget Control & Management: Exhibit exemplary proficiency
in managing and assuming accountability for allocated
project budgets and financial resources with utmost
efficiency and precision,
- Client Satisfaction: Focus on maintaining high levels of
client satisfaction through successful project deliveries
and exceptional customer service.
- Stakeholder Communication: Effectively communicate with
clients, internal stakeholders, and cross-functional teams,
providing updates, addressing concerns, and managing
expectations,
- Resource Management: Collaborate with Head of Technology
to manage and allocate resources efficiently to projects,
including personnel, budget, and tools, to optimize project
success,
- Process Improvement: Diligently assess and continuously
enhance project delivery processes, fostering the adoption
of best practices and bolstering overall efficiency,
- Performance Monitoring: Establish key performance
indicators (KPIs) and metrics to track project, QA, and
support services delivery, ensuring alignment with business
objectives and goals.
Education and Experience:
- Bachelor's or Master’s degree in Computer Science,
Software Engineering, Information Technology, or a related
field,
- Proven experience in software project management, with a
minimum of 8-10 years of relevant experience,
- Extensive prior experience in a senior project delivery
role, with a minimum of 5+ years of relevant expertise,
adeptly overseeing project delivery teams, and successfully
managing multiple projects concurrently,
- Strong understanding of various software development
lifecycle models (e.g., waterfall, iterative, etc.),
- Possessing a minimum of 10+ years of experience in the
software development industry, specifically focusing on
implementation-based services.,
- Excellent problem-solving and decision-making skills with
a focus on achieving project goals,
- Effective communication and interpersonal skills to work
collaboratively with cross-functional teams and clients,
- Possessing an extensive understanding of software
development technologies, tools, and frameworks.
Preferred Qualifications:
- Project Management Professional (PMP) or other relevant
certifications.
We offer you work in a team of young and promising people who
are always ready for action, a general package of benefits,
but also:
- Individual approach to each employee,
- Lots of opportunities to prove yourself, and
- Great team to work and socialize with.
If you are ready for this kind of adventure, send us your CV
on jobs@rationaletech.com